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Benefits Coordinator-Associate

📁
Patient Care
💼
School of Medicine
📅
20000225 Requisition #

Job Summary:
Under direct supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

Job Duties:
  1. Greets patients, verifies insurance coverage and eligibility, reviews new patient registration and obtains authorizations.
  2. Assists in the collection of copays and enters new patient information.
  3. Maintains medical and insurance referral records and prepares patient charts; ensures test results are filed.
  4. Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
  5. Manages patient appointments according to the physician's schedules and/or protocols.
  6. Review incoming cases to identify potential issues.
  7. Process registration oh patients/cases.
Education:
High school diploma or GED is required.

Experience:

One year of directly related experience in administrative support in a patient care environment.


UT Health San Antonio is an equal employment opportunity and affirmative action employer.  It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status.

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